The trend of ambition, no far
Across the mountains face the sea, can not limit also
Every ordinary day
It is the extraordinary persistence and love
To make the road of struggle always warm and light
educating
Such is the Dadonghai striver
Accumulated over time on the post, focused and meticulous
Precipitation professionalism in time, keep love
She uses her energy to move the people around her and open up the future
In our past cognition, we may think that the case customer service is to stand guard and greet guests, make phone calls and send messages. But Luo Ting believes that the case customer service can do much more than that, more valuable.
On the afternoon of January 1, 2022, the New Year's Day activities of Dadonghai Jiangshanfu were carried out as scheduled, and colleagues from all lines still stuck to their posts. Among them, the customer service staff is never lax, and continue to provide customers with better service experience with full enthusiasm. Dadonghai real estate customer service Luo Ting, is one of them.
Dadonghai · Jiangshanfu
Be prepared for anything, only five points of customer praise.Before the activity, Luo Ting and her team were familiar with the activity process and did a good job in personnel allocation...During the holiday season, the number of visiting customers increased to more than 200,She and the team divided the reception according to the original plan, with professional guidance, so that the scene atmosphere is warm and orderly, so that each service becomes a warm current in the hearts of customers.
When everyone is immersed in the happy atmosphere, Luo Ting keen eyes through the crowd, attention to a woman pale, and frequently clutching her stomach. Luo Ting immediately came forward to ask, timely care about the customer's physical condition, after learning that the customer was caused by menstrual discomfort, she immediately asked the bar staff to prepare brown sugar and ginger tea, also found pain tablets, personally sent medicine and hot water to help the customer relieve the pain.
If a good customer service staff is always able to stand in the customer's point of view, want to think of people, observe people's observation, then Luo Ting is always able to focus on the details, do not want to do people, people do not observe. During the activity, Luo Ting specially found warm palace paste and blanket to the customer, and quietly told the other field staff to take more care of the customer. In her opinion,Behind every little thing is the firm belief of Dadonghai people to serve to the extreme, and also the leap from "satisfactory service" to "touched service" that she insists on.Her professionalism and sincerity also moved the customers. When the customers expressed their gratitude to her, they sighed: "At that time, there were so many people, you can still pay attention to me, and timely send so many services, it is really moving."
Strive to do every little thing, ordinary posts can shine.Luo Ting is in such meticulous persistence, continue to practice the job responsibilities, always from the perspective of customers, to provide high standards of service, but also to high standards of their own, insist on being a warm transmitter, all the way to interpret the profound connotation of "the most beautiful striver".
Meticulous, luminous
Write the extraordinary in the ordinary
Time is wonderful because of struggle
Every Dadonghai striver is stepping on the dream
Create their own light, but also leave a common footprint
Create positive energy that interacts with each other
Illuminate the sea, the sky and the bright future
